Shipping Policy

At Mile High Supplies, we take pride in our lightening-fast processing and shipping. We ship daily from Monday through Friday (Except Public holiday. We do ship most Saturdays when available). All items are shipped in plain packaging with no indications of content. Sender information on the shipping label is discreet and reads simply “MHS” with return address. All orders ship from Prospect, Pennsylvania and ship USPS.

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Tracking for USPS shipments is emailed when the shipping label is created. We go to post office directly (around 2:00 P.M. Eastern, Monday-Friday & 11am Saturdays). Please note: These notices may be blocked or filtered to spam/bulk folders based on your account settings so please be aware!

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We understand that orders are often time-sensitive so expedited shipping is a option at Mile High Supplies! Our standard shipping service (FREE) delivers to anywhere in the Continental US within 3 business days. If upgraded shipping is desired please contact us and will invoice the upgraded cost.

Orders shipping to Alaska, Hawaii, Puerto Rico, US Territories and Protectorates are shipped with First Class or Priority Mail services through the US Post Office. Please note: 1) Oversized items must be shipped via Parcel Select and are subject to longer transit times. 2) Some items may not be available for shipping to locations outside of the Continental US.

Signature must be made by an adult of at least 21 years of age.

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The US Postal Service will make 3 delivery attempts and then hold packages for 3-5 days before returning it to the sender as undeliverable. If a missed-delivery note is received, please be sure to follow up with the carrier for assistance. Shipments returned to us due to a failure to take delivery will be processed & any and all shipping costs will be the buyer’s responsibility.

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If you need to make any changes to your order; i.e., shipping address, holds, quantity, or to make an addition or deletion, you must contact us at time of purchase. Once an order has shipped, additional charges may apply if any changes need to be made. Also, please note that any changes may delay processing of your order.

INTERNATIONAL: Contact us. SORRY, WE DO NOT OFFER INTERNATIONAL SHIPPING ON THE SITE.